Delivery, Return & Refund Policy

Delivery

Please allow 7 working days for items to be delivered. Your items may be delivered earlier.

Returns, Refunds & Exchange.

Books

For books with misprints, please send us a picture of the page. We will send a replacement book.

Wooden Rehals and Boxes

If your item is damaged in transit, notify us within 24 hours. We will look into the matter and send a replacement if due.

Clothing

If there are any defects on the item, notify us within 24 hours. We will assess the defect and send you a replacement if due.

If the item you have purchased does not fit you, we can arrange for a replacement. Return shipping cost will be paid by the Customer.

In order for a return to be accepted, it must have the original packaging and original tags attached.

Other Items

We do not accept any exchange or return of goods sold. All goods are checked for defects before being mailed out.

If you encounter any issues with your item, please contact us.

 

Contact Us

Email: perniagaanjahabersa@yahoo.com.sg

Phone: +60 72351606

Address: 15 Jalan Dataran 3/3, Taman Kempas, 81200 Johor Bahru, Johor, Malaysia